Frequently Asked Questions
Find answers to common questions about AppTestersHub, our free peer-to-peer app testing platform, and Google Play compliance.
Getting Started
Questions about signing up and using the platform
App Testing
How testing works and what's required
Coins & Rewards
Earning and spending coins on the platform
🚀 Getting Started
Is AppTestersHub really free to use?
Yes, AppTestersHub is completely free to use! There are no subscription fees, hidden costs, or premium tiers. You only need coins to list your app for testing, which you earn by testing other apps.
How do I sign up for AppTestersHub?
Simply click "Create account" on our homepage, fill out the registration form with your name, email, and password. You can also use a friend's referral code to earn bonus coins!
Do I need to verify my email address?
While email verification is recommended for security, it's not required to use the platform. You can access your dashboard and start testing immediately after registration.
What devices are supported?
AppTestersHub supports both iOS and Android apps. You can test apps on any device that can access the App Store or Google Play Store.
📱 App Testing
How does the testing process work?
When you apply to test an app, the owner reviews your application. If approved, you'll receive testing instructions and need to upload one screenshot per day for 14 days. You earn coins as your screenshots get verified.
What if I miss a day of testing?
Missing a day of testing may affect your coin rewards and the app owner's compliance requirements. It's important to maintain daily testing to ensure both you and the app owner benefit from the testing process.
How do I know if my screenshots are approved?
App owners review and verify screenshots daily. You'll receive notifications when your screenshots are approved, and you'll see your coin balance update accordingly.
Can I test multiple apps at once?
Yes, you can apply to test multiple apps simultaneously, as long as you can commit to the daily testing requirements for each app. However, make sure you can handle the workload before applying.
💰 Coins & Rewards
How do I earn coins?
You earn coins by testing apps (daily screenshot verification), referring friends (10 coins per referral), and using promo codes during registration. The amount varies by app and testing quality.
How much do I need to spend to list my app?
The cost varies depending on the app and testing requirements. Generally, you'll need enough coins to attract quality testers for a 14-day testing period. The platform helps you set competitive rates.
Can I buy coins with real money?
No, coins cannot be purchased with real money. This ensures the platform remains a true peer-to-peer system where developers help each other through testing, not monetary transactions.
What's the referral program?
When someone signs up with your referral code, you get 10 coins and they get 5 coins. There's no limit to how many people you can refer, making it a great way to earn extra coins!
📋 Google Play Compliance
How does AppTestersHub help with Google Play requirements?
Google Play requires 14 days of closed testing with 12+ testers for new developer accounts. Our platform provides verified, continuous testing with real developers who upload daily screenshots, meeting Google's compliance requirements.
Do I need 12 different testers or can one person test for 12 days?
Google Play requires 12+ different testers, not 12 days from one person. Our platform helps you recruit multiple testers to meet this requirement.
Is the testing data suitable for Google Play audits?
Yes, our platform tracks all testing activities with timestamps, screenshots, and verification status. This provides the documentation needed for Google Play compliance reviews.
What if I don't meet the Google Play requirements?
If you don't complete the required 14-day testing with 12+ testers, Google Play may restrict your account's ability to publish apps to production. Our platform helps ensure you meet these requirements.
🔧 Technical Issues
What if I can't upload screenshots?
Make sure you're using a supported image format (JPG, PNG) and the file size is under 10MB. If you continue having issues, contact our support team.
Can I use the platform on mobile devices?
Yes, AppTestersHub is fully responsive and works on mobile devices, tablets, and desktop computers. You can test apps and manage your account from any device.
What if I forget my password?
Use the "Forgot Password" link on the login page to reset your password. You'll receive an email with instructions to create a new password.
Still Have Questions?
Can't find the answer you're looking for? Our support team is here to help!