Direct Support Desk

Report an Issue & Contact Support

Experiencing a bug, coin sync issue, or account problem? Submit the details below. Our technical and support team will inspect it and reply directly to your email.

Your Name *

Your Email Address *

Issue Category *

Subject *

Related App or URL (Optional)

Detailed Description / Complaint *

The more details you provide, the faster our team can diagnose and fix it. Max 5,000 characters

Screenshot or Log File (Optional)

Click to upload or drag and drop

PNG, JPG, WEBP, PDF, TXT, LOG (Max 5MB)

Direct Engineering Inbox

[email protected]

Your report is dispatched straight to our engineering leads and platform administrator to guarantee swift investigation and resolution.

Typical Response Time Within 24-48 Hours

Quick Help Resources

FAQ

Answers to common 14-day testing questions

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Android SDK

Android SDK setup and integration code

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How It Works

How the peer-to-peer testing cycle works

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